Delivery is £2.50 by Royal Mail second class. We don’t make any money off postage and try to keep costs as low as possible. If you require an express delivery please contact us and we will do our best.

Cancellation Policy

If you make a mistake and wish to amend your order or cancel please contact us HERE as soon as possible after the order, as once the order is dispatched we cant catch the mailman. We’ve tried.

Returns Policy in Brief

Due to the nature of Tea and Coffee being a food product we are unable to receive returns. We are confident in our tea being so yummy and tasty you won’t have any complaints, however, if you have any queries or problems with your order please get in touch. Our full Terms and Conditions of sale can be found in our footer and during checkout.

Privacy Data Policy in Brief

We retain your personal details (name, address, order history, email etc). We do not capture or store financial information such as debit card, credit card or bank details. We don’t share your data with anyone, but we might use your email to send you occasional updates which you can unsubscribe from. If we have the wrong details for you or you wish to change them please contact us. Our full privacy policy and Terms of Use are available in the footer of our website.